Support
Our U.S. support team is here to help with product questions, after-sales service, and getting started with your machine.
How can we help?
-
Contact Support
Contact SupportGet help with product questions, troubleshooting, and after-sales service.
-
Manuals & Downloads
Explore ManualsFind product manuals, guides, and downloadable resources by model.
-
Shipping & Returns
View PoliciesLearn more about delivery, return requests, and after-sales policies.
-
Contact Support
Contact our U.S. support team for after-sales service, product questions, and general assistance.
CHINO, CA 91710
Manuals & Downloads
Looking for a product manual or helpful setup information? Manuals and downloadable resources will be organized here by model for easier access.
More product manuals and support resources will be added soon.
Shipping & Returns
For full details, please review our shipping policy and returns & refunds policy.
FAQs
Do you offer support in the U.S.?
Yes. FEIYUE provides professional U.S.-based support for product questions, troubleshooting, and after-sales assistance.
How can I contact FEIYUE support?
You can contact our support team by email or phone for help with products, orders, and after-sales service.
Where can I find my product manual?
Product manuals and downloadable resources will be available in the Manuals & Downloads section of our Support page.
How do returns work?
Return requests are accepted within 30 days of delivery. Please review our refund policy for full details and conditions.
What should I do if my machine is not sewing properly?
Please contact our support team for troubleshooting help. We can assist with setup questions, basic adjustments, and common sewing issues.
How long does shipping take?
Shipping timelines may vary by order and destination. Please review our shipping policy for the latest delivery information.