Refund policy

Returns & Refunds

At FEIYUE, we want you to shop with confidence.

Return Window
We accept return requests within 30 days of delivery.

Eligibility for Returns
To be eligible for a return, the item must:
- be unused and in its original condition
- include original packaging, accessories, and materials
- be accompanied by proof of purchase

How to Start a Return
To request a return, please contact our support team first.
If your return is approved, we will provide return instructions and the correct return address.

Returns sent without prior approval may not be accepted.

Return Address
CHINA FEIYUE USA INC
5556 EDISON AVE.
CHINO, CA 91710
TEL: 909-613-1817
Attn: Service Dept

Damaged or Incorrect Items
Please inspect your order when it arrives.
If your item is damaged, defective, or incorrect, contact us as soon as possible so we can review the issue and make it right.

Non-Returnable Items
Some items may not be eligible for return, including:
- final sale items
- gift cards
- customized or special-order items, where applicable

Refunds
After your return is received and inspected, we will let you know whether the refund has been approved.
If approved, the refund will be issued to your original payment method.
Please allow time for your bank or card provider to process the refund.

Need Help?
If you have questions about returns or refunds, please contact our support team.